Phone Chat And In Person Options

Contact Citizens Bank

Phone, Chat, and In-Person Options

Contact Citizens Bank by phone, chat, or in-person to speak with a customer service representative. For phone inquiries, select a topic below or call 1-800-656-6561 for personal banking or 1-877-229-6428 for business customers.

Frequently Asked Questions

Visit the Citizens Bank website for answers to frequently asked questions about products and services.